Terms and Conditions – Gear Up SA

Last updated: 09/01/2026

Introduction

Welcome to Gear Up SA. These Terms and Conditions govern your use of our website, https://gearupsa.shop, and any purchases made through it. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

About Us

Gear Up SA is an online retail store offering technology products and accessories to customers in South Africa.

Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. You may not misuse the website, attempt unauthorised access to systems or data, or engage in fraudulent or abusive behaviour.

Products and Availability

All products displayed on Gear Up SA are subject to availability. We reserve the right to modify, discontinue, or limit products without notice. Product images are for illustrative purposes and actual products may differ slightly.

Pricing

All prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise. Prices may change at any time without notice. The price charged will be the price displayed at checkout.

Payments

Payments on Gear Up SA are processed securely through PayFast, a third-party payment gateway authorised in South Africa. Gear Up SA does not store or process card or banking details. All payment information is entered directly on PayFast’s secure platform and processed in accordance with PayFast’s privacy and security policies.

Orders

An order is only confirmed once payment has been successfully processed. We reserve the right to refuse or cancel orders for reasons including suspected fraud, stock unavailability, or errors in pricing or product information. Order confirmation emails are issued for record-keeping purposes and do not guarantee fulfilment where an issue arises.

Shipping and Delivery

Gear Up SA fulfils orders through third-party suppliers and logistics partners, including international fulfilment providers. Delivery timeframes are estimates only and may vary due to factors beyond our control, including customs processing and courier delays. Customers acknowledge that orders may be shipped from local or international warehouses and that tracking details will be provided once available.

Returns and Refunds

Customers may request a return or refund within 30 days from the date of purchase, provided the item is unused, in its original condition, and in original packaging. Returns may be accepted in cases where products are defective, damaged during delivery, or incorrect items were supplied.

Certain products may not be eligible for return due to hygiene or safety reasons. Refunds will be processed once the returned item has been received and inspected. Approved refunds will be issued to the original payment method used at checkout.

Cancellations

Orders may be cancelled before fulfilment begins. Once an order has been processed or shipped, cancellation may no longer be possible.

User Accounts

If you create an account on the website, you are responsible for maintaining the confidentiality of your login details and for all activities conducted under your account. We reserve the right to suspend or terminate accounts that breach these Terms and Conditions.

Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Gear Up SA or its licensors and may not be reproduced, distributed, or used without prior written permission.

Limitation of Liability

Gear Up SA shall not be liable for any indirect, incidental, or consequential losses arising from the use of the website or products sold. Our liability, where permitted by law, is limited to the value of the product purchased.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected and processed in accordance with the Protection of Personal Information Act (POPIA).

Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.

Contact Information

For questions regarding these Terms and Conditions, please contact us at:
gearupsa17@gmail.com